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  • As an award-winning housebuilder, one of our main goals is striving to make our customers happy, and we make sure we provide exceptional customer service to each and every one of our customers. Although we are there throughout the entire home-buying process at each of our developments, we really get to know our customers and our relationships with them continue long after they have moved into their new home.

    At all of our developments, our sales teams go the extra mile for our customers and ensure they are their number one priority. Read on to find out what our customers have to say about the unrivalled service they have received from us.

    Tony and Janet recently moved into a three-bedroom property at Bakers Field, our coastal development in Cliffsend, Kent. They explain: “We first started looking last October, when this house was just a building site – there was mud, and planks of wood everywhere. The sales girls told us it will change once it gets plastered, the scaffoldings come down and the paint goes on, and when the kitchen gets fitted it will come to life. We’re so impressed with the house; we absolutely love it and it’s better than anywhere we could have imagined.”

    “We would really recommend Bakers Field, and Millwood in general. We’ve actually tried to get Tony’s mum to buy a three-bedroom home here, but unfortunately, they’re all sold out now.”

    At Heatherlands in East Sussex, Timothy and Katarzyna bought their first home in November. Katarzyna comments: “We saw that Millwood were opening a new show home in Crowborough so we initially went to visit there. We were really impressed with the show home, but we were keen on staying local to Heathfield, so a member of the sales team suggested we visit Heatherlands. We took a trip over to that show home and that was it, we fell in love! We would highly recommend Millwood to all our friends and family. We looked at a lot of new build properties on our house search, but the quality of Millwood’s homes and the customer service they provided was second to none.”

    Jill White was also pleased with her experience when she downsized to a two-bedroom home at Cherry Tree Lane. She comments: “Overall, the buying process went really smoothly, and I would definitely recommend downsizing to a Millwood home. The finishing in the house is really good, and the Millwood team have been really helpful and responsive all the way through the process.”


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