Local housebuilder Millwood Designer Homes, based in Tonbridge, has been awarded Gold in a recent customer satisfaction survey by market research specialist In-house.
David Gregory, Associate Director of Customer Service, was thrilled to receive the certificate – awarded to Millwood because 100% of its customers in 2011 confirmed that they would recommend them.
Says David, “This award represents the high standards that exist throughout the entire Millwood team, from the exceptional design and high-quality build that we produce right through to our dedicated customer service and after care. It is not just one thing that makes our customers recommend us, it is every stage that we go through.
“Understandably we are all delighted to receive this award from In-house. It is good to know that we are all doing something right! Even in a challenging and at times unsettled market, there are housebuilders like us who understand the importance of putting the customer first. This is at the core of everything we do and we are proud to know that our customers agree.”